This orders and returns policy (“Policy”) applies to all purchases made through the website (the “Site”). Please read this Policy carefully before making a purchase.
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Orders
Once you have completed your purchase, you will receive an email confirmation with the details of your order. All orders are subject to availability and acceptance by Swall Studios. We reserve the right to refuse or cancel any order for any reason at any time. If we cancel your order, we will notify you and issue a full refund.
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Shipping
‍We currently ship only within the United States. Orders will be shipped within 1-3 business days of the order date, unless otherwise stated. You will receive an email notification with a tracking number when your order has shipped. Shipping times may vary based on your location.

Returns
All sales are final unless wrong size or product was received. If you received an incorrect size or product, please contact us at hello@swallstudios.com within 7 days of receipt of your order with your order number and a photo of the incorrect item. We will provide instructions on how to proceed with the return. We will cover the cost of shipping for the incorrect item and will replace it with the correct item.

Refunds
Refunds will be issued to the original form of payment only if the wrong size or product was received and we are unable to replace the item. Please note that shipping charges are non-refundable.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us at hello@swallstudios.com with your order number and a photo of the damaged or defective item. We will replace the item at no cost to you.

Contact Us
If you have any questions about this orders and returns policy, please contact us at hello@swallstudios.com.

This orders and returns policy is effective as of May 12th, 2023.